Speaking to CDR for their piece on the impact of AI on the disputes world, our CEO, Stephen Dowling, describes ChatGPT as a “game-changer” for the profession: “It combines cognitive and semantic search, familiarisation tools, and generative technologies to generate content – all these functionalities are unlocked by natural language processing”.
With the potential to completely revolutionise dispute resolution, a pragmatic approach is recommended, “[stakeholders] need to be wary of ensuring the material they are relying on and [the output] generated is constantly sense-checked and verified by human actors – that sense-check could also be augmented by other technology…but the critical thing is not to be misled, and ensure that factual inaccuracies are no greater than those in the manual world.”
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